Previous incidents

July 2026
Jul 29, 2026
1 incident

MORAG - BR SP - LUMEN - NVMe is down

Resolved

Resolved Jul 29, 2026 at 5:14pm UTC

MORAG - BR SP - LUMEN - NVMe recovered.

7 previous updates

Jul 27, 2026
1 incident

BR 101 - SP - LEVEL3 - NVMe, BR 101 - SP - LEVEL3 - NVMe, and 1 other service...

Resolved

Resolved Jul 28, 2026 at 1:27am UTC

BRASIL 109 - BR SP - ASCENTY - NVMe recovered.

3 previous updates

Jul 25, 2026
1 incident

JANE FROST - BR SP - ASCENTY - NVMe is down

Resolved

Resolved Jul 25, 2026 at 4:14am UTC

JANE FROST - BR SP - ASCENTY - NVMe recovered.

1 previous update

Jul 24, 2026
1 incident

ASGARD - BR SP - LEVEL3 - NVMe and BRASIL 111 - BR SP - ASCENTY - NVMe are down

Resolved

Resolved Jul 24, 2026 at 4:19am UTC

ASGARD - BR SP - LEVEL3 - NVMe and BRASIL 111 - BR SP - ASCENTY - NVMe recovered.

2 previous updates

Jul 16, 2026
1 incident

AAKON - BR SP - LUMEN - NVMe, MIDGARD - BR SP - LUMEN - NVMe, and 4 other ser...

Resolved

Resolved Jul 16, 2026 at 3:32am UTC

AAKON - BR SP - LUMEN - NVMe recovered.

8 previous updates

Jul 10, 2026
1 incident

EUA 101 - EUA FL - NVMe is down

Resolved

Resolved Jul 10, 2026 at 6:46am UTC

EUA 101 - EUA FL - NVMe recovered.

1 previous update

Jul 09, 2026
1 incident

ODIN - BR SP - ASCENTY - NVMe is down

Resolved

Resolved Jul 9, 2026 at 4:51am UTC

ODIN - BR SP - ASCENTY - NVMe recovered.

1 previous update

Jul 06, 2026
1 incident

BRASIL 135 - BR SP - ASCENTY - NVMe is down

Resolved

Resolved Jul 7, 2026 at 12:53pm UTC

BRASIL 135 - BR SP - ASCENTY - NVMe recovered.

3 previous updates

Jul 05, 2026
1 incident

BRASIL 135 - BR SP - ASCENTY - NVMe is down

Resolved

Resolved Jul 5, 2026 at 5:57am UTC

BRASIL 135 - BR SP - ASCENTY - NVMe recovered.

1 previous update

Jul 02, 2026
1 incident

HOTH - BR SP - LEVEL3 - NVMe and JEDHA - BR SP - LUMEN - NVMe are down

Resolved

Resolved Jul 2, 2026 at 6:48am UTC

JEDHA - BR SP - LUMEN - NVMe recovered.

3 previous updates

June 2026
Jun 27, 2026
1 incident

BRASIL 135 - BR SP - ASCENTY - NVMe is down

Resolved

Resolved Jun 28, 2026 at 1:28am UTC

BRASIL 135 - BR SP - ASCENTY - NVMe recovered.

1 previous update

Jun 26, 2026
1 incident

BRASIL 139 - BR SP - ASCENTY - NVMe is down

Resolved

Resolved Jun 26, 2026 at 3:23am UTC

BRASIL 139 - BR SP - ASCENTY - NVMe recovered.

1 previous update

Jun 22, 2026
1 incident

Central do Cliente - Sistema and BRASIL 148 - BR SP - ASCENTY - NVMe are down

Resolved

Resolved Jun 24, 2026 at 5:06pm UTC

BRASIL 148 - BR SP - ASCENTY - NVMe recovered.

2 previous updates

Jun 19, 2026
1 incident

Central do Cliente - Sistema and BRASIL 148 - BR SP - ASCENTY - NVMe are down

Resolved

Resolved Jun 22, 2026 at 6:20pm UTC

Central do Cliente - Sistema went down.

2 previous updates

Jun 17, 2026
1 incident

LEIA - BR SP - ASCENTY - NVMe is down

Resolved

Resolved Jun 17, 2026 at 2:53pm UTC

LEIA - BR SP - ASCENTY - NVMe recovered.

1 previous update

Jun 15, 2026
1 incident

BRASIL 147 - BR SP - ASCENTY - NVMe is down

Resolved

Resolved Jun 16, 2026 at 10:12am UTC

BRASIL 147 - BR SP - ASCENTY - NVMe recovered.

1 previous update

Jun 13, 2026
2 incidents

BR 101 - SP - LEVEL3 - NVMe and BR 101 - SP - LEVEL3 - NVMe are down

Resolved

Resolved Jun 14, 2026 at 9:40pm UTC

BR 101 - SP - LEVEL3 - NVMe and BR 101 - SP - LEVEL3 - NVMe recovered.

3 previous updates

BR 101 - SP - LEVEL3 - NVMe and BR 101 - SP - LEVEL3 - NVMe are down

Resolved

Resolved Jun 13, 2026 at 10:56am UTC

BR 101 - SP - LEVEL3 - NVMe and BR 101 - SP - LEVEL3 - NVMe recovered.

3 previous updates

Jun 11, 2026
1 incident

BR 101 - SP - LEVEL3 - NVMe and BR 101 - SP - LEVEL3 - NVMe are down

Resolved

Resolved Jun 11, 2026 at 7:35am UTC

BR 101 - SP - LEVEL3 - NVMe and BR 101 - SP - LEVEL3 - NVMe recovered.

3 previous updates

Jun 09, 2026
1 incident

BR 101 - SP - LEVEL3 - NVMe and BR 101 - SP - LEVEL3 - NVMe are down

Resolved

Resolved Jun 10, 2026 at 9:19pm UTC

BR 101 - SP - LEVEL3 - NVMe and BR 101 - SP - LEVEL3 - NVMe recovered.

3 previous updates

Jun 08, 2026
1 incident

BR 101 - SP - LEVEL3 - NVMe and BR 101 - SP - LEVEL3 - NVMe are down

Resolved

Resolved Jun 9, 2026 at 12:38am UTC

BR 101 - SP - LEVEL3 - NVMe and BR 101 - SP - LEVEL3 - NVMe recovered.

1 previous update

Jun 05, 2026
2 incidents

EUA 102 - EUA FL - NVMe is down

Resolved

Resolved Jun 5, 2026 at 3:07pm UTC

EUA 102 - EUA FL - NVMe recovered.

1 previous update

EUA 102 - EUA FL - NVMe

Resolved

Resolved Jun 5, 2026 at 3:07pm UTC

Prezados clientes,

Informamos que foi identificado um incidente de conectividade em parte da infraestrutura utilizada pela TurboCloud.

A ocorrência pode causar instabilidade temporária no acesso a alguns serviços, incluindo tráfego público, privado e recursos de gerenciamento dos servidores.

As equipes responsáveis já estão atuando na análise e correção do problema, com o objetivo de restabelecer a normalidade o mais rápido possível.

Seguiremos acompanhando a situação e forneceremos novas...