Previous incidents

August 2025
Aug 23, 2025
2 incidents

KESSEL - BR SP - ASCENTY - NVMe is down

Downtime

Resolved Aug 24, 2025 at 1:45am UTC

KESSEL - BR SP - ASCENTY - NVMe recovered.

1 previous update

KESSEL - BR SP - ASCENTY - NVMe is down

Downtime

Resolved Aug 23, 2025 at 10:04pm UTC

KESSEL - BR SP - ASCENTY - NVMe recovered.

7 previous updates

Aug 15, 2025
1 incident

Central do Cliente - Sistema is down

Downtime

Resolved Aug 15, 2025 at 2:46pm UTC

Central do Cliente - Sistema recovered.

3 previous updates

Aug 13, 2025
3 incidents

Aviso aos Clientes

Resolved Aug 14, 2025 at 2:22am UTC

Informamos que no dia 13 de agosto, no período da tarde, identificamos instabilidade em nossa Proteção DDoS no Datacenter da Ascenty Osasco, o que afetou parcialmente o funcionamento de alguns servidores entre a tarde e o início da noite. Durante todo o período realizamos extensos testes de rede, sem identificar de imediato a causa da instabilidade. Nesse intervalo, recebemos relatos de alguns clientes informando que não conseguiam estabelecer conexão com o Cloudflare e que, ao desativá-lo, s...

ASGARD - BR SP - LEVEL3 - NVMe, BRASIL 103 - BR SP - ASCENTY 10g - NVMe, and ...

Resolved Aug 14, 2025 at 1:14am UTC

BRASIL 110 - BR SP - ASCENTY - NVMe went down.

14 previous updates

Indisponibilidade Temporária – PIX Equinix-SP4 (IX.br São Paulo)

Resolved Aug 13, 2025 at 8:00pm UTC

Prezados clientes,

Informamos que, devido a um rompimento de fibras ópticas no PIX Equinix-SP4 (IX.br São Paulo / SP), alguns serviços podem estar momentaneamente indisponíveis ou apresentar instabilidade.

O incidente ocorreu há cerca de 2 horas e a equipe responsável pelas fibras já foi acionada e está trabalhando para restabelecer a conectividade no menor tempo possível.

Seguiremos monitorando a situação junto ao IX.br e comunicaremos assim que houver atualização.

Agradecemos a compreen...

Aug 11, 2025
1 incident

OA - BR SP - LUMEN - NVMe, MORAG - BR SP - LUMEN - NVMe, and 2 other services...

Downtime

Resolved Aug 11, 2025 at 8:27pm UTC

MORAG - BR SP - LUMEN - NVMe recovered.

7 previous updates

July 2025
Jul 28, 2025
1 incident

BRASIL 110 - BR SP - ASCENTY - NVMe is down

Downtime

Resolved Jul 29, 2025 at 1:36am UTC

BRASIL 110 - BR SP - ASCENTY - NVMe recovered.

1 previous update

Jul 27, 2025
1 incident

BRASIL 116 - BR SP - ASCENTY - NVMe is down

Downtime

Resolved Jul 27, 2025 at 11:29am UTC

BRASIL 116 - BR SP - ASCENTY - NVMe recovered.

1 previous update

Jul 25, 2025
1 incident

BRASIL 106 - BR SP - ASCENTY - NVMe and BRASIL 116 - BR SP - ASCENTY - NVMe a...

Downtime

Resolved Jul 26, 2025 at 5:24pm UTC

BRASIL 106 - BR SP - ASCENTY - NVMe recovered.

9 previous updates

Jul 20, 2025
1 incident

LANDO - BR SP - LEVEL3 - NVMe, JYN - BR SP - LEVEL3 - NVMe, and 4 other servi...

Downtime

Resolved Jul 20, 2025 at 6:21am UTC

BR 101 - SP - LEVEL3 - NVMe, BRASIL 101 - BR SP - CIRION - NVMe, BRASIL 107 - BR SP - ASCENTY - NVMe, and 3 other resources recovered.

11 previous updates

Jul 18, 2025
1 incident

ODIN - BR SP - ASCENTY - NVMe is down

Downtime

Resolved Jul 18, 2025 at 2:30pm UTC

ODIN - BR SP - ASCENTY - NVMe recovered.

1 previous update

Jul 15, 2025
1 incident

BRASIL 115 - BR SP - ASCENTY - NVMe is down

Downtime

Resolved Jul 15, 2025 at 2:14pm UTC

BRASIL 115 - BR SP - ASCENTY - NVMe recovered.

5 previous updates

Jul 13, 2025
2 incidents

EUROPA 101 - EUR NL - NVMe and BRASIL 115 - BR SP - ASCENTY - NVMe are down

Downtime

Resolved Jul 14, 2025 at 10:07am UTC

EUROPA 101 - EUR NL - NVMe recovered.

5 previous updates

BRASIL 115 - BR SP - ASCENTY - NVMe is down

Downtime

Resolved Jul 13, 2025 at 11:14pm UTC

BRASIL 115 - BR SP - ASCENTY - NVMe recovered.

13 previous updates

Jul 07, 2025
2 incidents

BRASIL 116 - BR SP - ASCENTY - NVMe is down

Downtime

Resolved Jul 8, 2025 at 1:46am UTC

BRASIL 116 - BR SP - ASCENTY - NVMe recovered.

1 previous update

AAKON - BR SP - LUMEN - NVMe is down

Downtime

Resolved Jul 7, 2025 at 3:11pm UTC

AAKON - BR SP - LUMEN - NVMe recovered.

1 previous update